Deleting Customer Data from ChatGPT, Claude and Gemini Under GDPR
A customer asks you to delete their data, but staff pasted it into ChatGPT, Claude or Gemini. What you can delete, what you cannot, and what to say.
Privacy tips, product updates, and guides from the PiiBlocker team.
A customer asks you to delete their data, but staff pasted it into ChatGPT, Claude or Gemini. What you can delete, what you cannot, and what to say.
Two ways to mask personal data before pasting into ChatGPT: by hand with placeholders, or automatically with a free Chrome extension. Steps for both.
Six Chrome extensions that hide personal data from ChatGPT, compared on what the free tier covers, what comes back in the reply, and team deployment.
TypeSafe Jev won't train on your data, but its policy sets no retention period and doesn't mention zero data retention. Here's what that means for PII.
What ZDR covers, what it does not, and how to verify the endpoints you route to actually have it.
The roast prompt going around is a quick way to see what ChatGPT has stored. Here is what memory actually keeps, and how to clear it.
The PiiBlocker Allowlist tells the extension which terms to leave alone. How exact matching works, what to add, and the one mistake that leaks a real name.
Detection settings lists the data categories PiiBlocker checks for. What each covers, when switching one off is reasonable, and what managed plans change.
The Personal dictionary makes PiiBlocker mask terms its detectors miss: rare surnames, internal references, codenames. How categories and storage work.
Any extension with access to a site can read everything you type on it. Here's how to check which sites each of yours can reach, and restrict the rest.
Ten habits that cut token usage in ChatGPT, Claude and Gemini. Context, not prompt length, is where the cost lives.
How to anonymize patient data before using ChatGPT or any AI chatbot. What HIPAA de-identification requires, what to strip, and a free browser tool that does it before you hit send.
How to redact client data before using ChatGPT or any AI chatbot. A practical process for lawyers and legal staff, with a free tool that does the redaction in your browser.
Physician AI use rose from 38% to 81% in three years. HIPAA, Texas TRAIGA and the Joint Commission now assume small practices have AI governance.
Healthcare workers paste MRNs, diagnoses, and SSNs into ChatGPT daily. IT can't see it. What gets pasted, what happens to it, and what stops it.
DLP was built for email and files, not AI chatbots. Browser-level PII masking fills the gap. How each approach works and what to choose for your team.
Samsung's source code, ChatGPT's chat history bug, a Chrome extension harvesting 7 million users' conversations, and more. Five documented AI data leaks.
Inside PiiBlocker's detection pipeline: how NER, regex patterns, and browser-local encryption work together to mask PII before it reaches AI chatbots.
Every ChatGPT prompt with a client name or email is GDPR data processing. What DPOs need: lawful basis, DPIA triggers, and a masking tool that blocks PII.
PII masking replaces personal data with safe placeholders before it leaves your device. How it works, what it catches, and why it matters with AI chatbots.
Mask names, emails and IDs before your prompts reach ChatGPT, Claude or Gemini. What each provider keeps, which settings to change, and how to mask free.